04 Aug, 2020
We are 'Outstanding'!
Our family-run care home, has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003.
The team have been working hard towards this achievement and are now excited to share the good news, much needed in the care home sector that has been suffering many challenges in 2020.
Jayanthi our Manager said, "The team here at Julie Richardson have worked tirelessly, through the period of Covid-19, and prior to the challenges of recent times to ensure that our residents feel comfortable and relaxed at all times. The outstanding rating is testament to the work they do, selflessly every day. We have a compassionate and personable team here, many of whom have worked here for many years. Everyone genuinely cares for the residents and their colleagues. I'm so very proud of all of them."
An outstanding rating from the Care Quality Commission (CQC) is considered the pinnacle of care in the UK. The CQC review all care homes across the UK based on set criteria.
The CQC commented that "People received care and support that had an extremely positive impact on their wellbeing. The staff excelled in using personalised, responsive techniques when caring for people who could display behaviour that may challenge. This created a warm, home-like environment, filled with positive, meaningful interactions and constant stimulation for people."
Charles Taylor, Managing Director of the group that owns Julie Richardson Nursing home, said of his team "Our ethos has always been to ensure a continuation of life in our care homes, not the end of it. Jayanthi and the team at Julien Richardson always amaze me with their passion for their work, their commitment to residents happiness and for how they relentlessly pursue this ethos. The teams' passion translates into enriched lives for residents in our care, and relatives feeling assured their loved ones are in the right place."
Jayanthi went on to say "Our positive and caring culture is so important to us, a good culture ensures our staff are happy, content and want to stay. Residents that need familiarity and consistency every day and benefit enormously from a long-standing team. We think this works wonders for their wellbeing."
The CQC report went on to say in their overall summary; "The team had a track record of successfully being able to meet the need of people whose needs could not be met in other nursing homes. The registered manager said, 'Our ethos, staff training and staffing levels all allow us to provide care for these individuals when other parts of the system have failed them. We enjoy seeing the improvement of the physical and mental wellbeing of our residents in their day to day life.' "
For full details on the report from the CQC, please visit https://www.cqc.org.uk/location/1-151234305
If you or a loved one are worried about the effects of dementia, or if you are looking for specialist care, please contact Jayanthi Antony on firstname.lastname@example.org or call 01295 268 522